§1.The service
ProbateFeed reads new probate case filings and related public records from county sources, matches estates to the real property they own, enriches the result (personal-representative details, property data, and — on applicable plans — contact tracing through licensed data providers), and delivers it as a morning digest, CSV, webhook, or API. Coverage, sync times, and record counts are stated on the site and on each delivery; where a number matters, we print it rather than promise it.
To use the service you must be at least 18 and using it for business purposes. Keep your account credentials and API keys to yourself; you're responsible for activity under them.
§2.Not legal advice, not a law firm
Nothing we deliver or publish — digests, guides, stage labels, case-type descriptions — is legal advice, and we are not attorneys. Probate procedure varies by state and by case. When a decision depends on the law, consult a licensed probate attorney in the relevant state.
§3.Data-use restrictions (read this one)
ProbateFeed is not a consumer reporting agency under the Fair Credit Reporting Act (FCRA), and nothing we deliver is a "consumer report." You may not use our data, in whole or in part, to determine any person's eligibility for credit, insurance, employment, housing or tenancy, government benefits or licenses, or for any other purpose regulated by the FCRA. If that's what you need, you need a different product.
You also may not use the data to stalk, harass, threaten, or intimidate any person, or to commit or facilitate fraud or identity theft. Violating this section ends your account immediately (§9) and is on you, not us (§8).
§4.Your outreach is your responsibility
We deliver information; you decide whom to contact and how. You are solely responsible for complying with every law that governs your outreach, including the TCPA (calling and texting rules, especially for wireless numbers), the National Do-Not-Call Registry, CAN-SPAM (email), and state-specific statutes — including homeowner-protection laws that apply to distressed-property solicitation in some states. Line-type and DNC-related metadata we provide is an aid, not a guarantee, and never a substitute for your own compliance scrub.
And a standard we hold even though no statute makes us: the people in these records are often recently bereaved. If your outreach model is pressure and urgency theater, don't buy this product.
§5.Data accuracy
Public records are entered by humans at courthouses, and third-party enrichment (valuations, contact data) is probabilistic. We work at completeness and freshness in the open — sync timestamps and per-county counts are printed on deliveries — but the data is provided "as is," without warranty of accuracy or completeness, and it can contain errors, omissions, and stale entries. Verify independently before acting on any record, particularly before contacting anyone or making an offer.
§6.Billing, cancellation, and the refund policy
- Billing: plans are month-to-month and renew automatically until you cancel. Founding-cohort pricing is locked for the life of your continuous subscription.
- Cancellation: anytime, from your account or by emailing [email protected]. It takes effect at the end of the current billing period; you keep access until then. No cancellation windows, no phone-call requirement, no retention scripts.
- The junk-month guarantee: if a month's lists are junk — wrong records, unusable data, deliveries that plainly failed to do what this site says they do — tell us within 14 days of that billing period's end and we'll refund that month in full. We may ask what went wrong (so we can fix it), but the refund isn't conditional on our agreeing with you. Abuse of the guarantee (claiming every month while continuing to subscribe) may end the account instead — refunded.
- Trial charges: if you cancel during a free trial you owe nothing. If your first paid charge shouldn't have happened, tell us within 7 days and we'll reverse it, no questions.
- Mechanics: refunds go to the original payment method, normally within 5–10 business days. Mid-cycle cancellations aren't prorated (the junk-month guarantee is the remedy for a bad month, not proration).
§7.What you may do with the data
Your exported lists are yours to use in your own business: call them, mail them, load them into your CRM, share them with your own team or acquisition partners on a deal. What you may not do is resell, republish, or redistribute the service itself — offering our feed, exports, or API output as a data product, feeding it into a competing lead service, or systematically sharing an account across businesses. API use must stay within documented rate limits. The site's text, design, and code are ours; the underlying public records belong to everyone, which is rather the point.
§8.Disclaimers and limits of liability
The service is provided "as is" and "as available," without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. To the maximum extent permitted by law, ProbateFeed's total liability for any claim arising out of the service is capped at the amount you paid us in the three (3) months before the claim arose, and we are not liable for indirect, incidental, special, or consequential damages, lost profits, or lost deals. You agree to defend and hold us harmless from claims arising out of your use of the data, including your outreach and any violation of §3 or §4.
§9.Termination
You can leave anytime (§6). We can suspend or terminate an account that violates §3, §4, or §7 — immediately for the serious ones, with notice and a chance to fix it for the honest mistakes. If we terminate you without cause, we refund the current month.
§10.The general clauses
Nothing in these terms softens your own obligations under the United States laws that govern the data and your outreach (§3 and §4) — those apply to you regardless of anything here. If a clause is held unenforceable, the rest stand. These terms plus the Privacy Policy are the whole agreement. If we change these terms materially, we'll update the effective date above and tell subscribers in the digest; continuing to use the service after that is acceptance. No silent edits.